Thank you for printing our content at
This site is archived and is no longer updated.

Please visit for up­-to-­date information from the Health Quality & Safety Commission.

Let’s PLAN for better care was launched in Patient Safety Week 2014.

Let’s PLAN is a health literacy initiative to help consumers prepare well for their visit to the GP or other primary care health professional. It was developed because consumers felt they would like something to help them communicate better with their doctor and nurse, and know more about the medicines they are on.

Let’s PLAN has been tested with different ethnic groups, and trialled in two PHOs. Considerable amendments were made to the flyer following both testing and trialling, based on feedback from patients, GPs, practice administration staff and pharmacists.

If you would like copies of the Let’s PLAN A4 pads and posters, please email stating the numbers you would like and where you would like them delivered.