The Health Quality & Safety Commission congratulates Susie Flink from Taranaki District Health Board, who won our ‘Dust off your Dilbert!’ cartoon competition.
Susie entered the competition to emphasise the importance of good communication with patients and their family/whānau.
"Word choice, taking the time to talk to patients and their family, and making sure you're understood are all important elements of good communication," says Susie.
"Patients and their families want to know and understand what is happening to them. Even if it's uncomfortable news, they need to be given clear information so they can make the best decision for themselves and their families."
Susie will receive a professionally designed copy of her cartoon for her efforts.