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Newsletter in Open for better care updated 17 Feb 2015

Issue 15 of the Open for better care e-newsletter is now available online. 

  • Clinician story: the role of staff relationships in preventing medication errors
  • Systems change and human factors to prevent harm and errors
  • Register for our upcoming webinar on human factors, systems change and root cause analysis
  • One step to safer insulin administration and monitoring
  • Poster – communicating so people will understand
  • Health literacy quiz
  • Develop your own 'one step' and be in to win!
  • Let's PLAN pharmacy week
  • Patient Safety Week 2015
  • Commission blog
  • and much more!