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Posted 20 Aug 2014 in Open for better care

As part of Patient Safety Week, the Commission is excited to be hosting human factors specialist Professor James (Jim) Bagian who will be delivering a series of interactive workshops in the first week of November.

There is not much Professor Bagian hasn’t done! He can list among his qualifications and achievements: astronaut, anaesthetist, engineer, mountaineer, snow-and-ice rescue techniques instructor, freefall parachutist, and pilot of propeller and jet aircraft, helicopters and gliders. He is currently Director of the Center for Healthcare Engineering and Patient Safety at the University of Michigan.

Key objectives of the workshops

  • The role of leaders in the quality landscape
  • Organisational features that enable and support quality improvement
  • Teamwork and communication for quality
  • A synthesis of how these elements apply to different groups 

A celebration of the Open and Open/First, Do No Harm campaigns and launch of the primary care-focused health literacy initiative Let’s PLAN for better care will take place at the end of each workshop. These will be run in partnership with the regional campaign groups.


There are three opportunities to attend.

  • Monday 3 November, Rydges, Auckland Central
  • Wednesday 5 November, Te Papa, Wellington
  • Friday 7 November, Otago Museum, Dunedin


A flat rate of $200 for any of the workshops.


Spaces are limited – visit to register now.


Copies of the most recent programmes for each event are available on the workshop event page.